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Customer Service Administrator

Job Description

Customer Service Administrator

Location: Swindon

Days: Monday - Friday
Hours: 09:30 - 14:30
Pay: £12.39 per hour

Our client is currently seeking a dynamic individual to join their team as a Customer Service Administrator.

Key Responsibilities:

  • Answering Customer Enquiries: Handle customer enquiries over the phone and via email, including managing lost property cases.
  • Data Entry: Accurately input customer information into the system.
  • Administrative Tasks: Perform various administrative duties to support the team.
  • Stakeholder Engagement: Build rapport with both internal and external stakeholders.
  • Quotation Assistance: Assist with generating quotes in the Hire Booking Office.

Experience & Skills Required:

  • Customer Service: Proven experience in a customer service role.
  • Computer Literacy: Proficient in using computers, including Microsoft Excel.
  • Telephone Manner: Excellent telephone etiquette.
  • Attention to Detail: Strong attention to detail to ensure accuracy in all tasks.

Why Join our client ?

  • Supportive Team Environment: Work with a friendly and collaborative team.
  • Flexible Hours: Enjoy a work schedule that allows for a great work-life balance.
  • Competitive Pay: Earn a competitive hourly rate.

If you are a motivated individual with a passion for customer service and administrative work, we would love to hear from you!

INDSWI