Thrive Recruitment Group are looking for a Hire Desk Controller for our client based in Begwary, Bedford on a permanent basis. Please note this area is MK44 postcode and is near to St Neots and Wyboston.
About our client:
Established in 2014, our client is a market leading supplier and award winner of SME 2022 awards of non-mechanical products for hire and sale. Outstanding working environment(s), exciting career and development opportunities, ideal for individuals who are driven to deliver complete customer satisfaction. They recognise and reward hard work, loyalty and achievements with excellent incentives and a structured discretionary bonus scheme.
- Salary up to £28k DOE
- Private Health Care
- Career progression and management development opportunities
- Good holidays and Christmas Shutdown
- Social Staff Events
About the you:
This position is an office-based position, within a busy but relaxed atmosphere. They are looking for applicants who are well presented with excellent customer service skills and a professional manner. If you are comfortable in customer service and sales situations, can co-ordinate and work alongside the Sales Manager within the business, then you are the person they are looking for.
Working as part of a team in a very busy and fast paced non-mechanical office. To provide a prompt and efficient service to customers both internal and external. To maximise all revenue opportunities and to administer all associated paperwork and to provide outstanding customer service at all times.
This position is a permanent, full time and experience in the construction sector is not essential, as all training is provided to support your success in the role. However, strong customer service and communication skills are essential alongside the willingness to work within a busy and reactive environment.
Duties will include:
- Deal with telephone, email and face to face enquiries; orders from customers and provide accurate information as required.
- Ensure accuracy of all paperwork and that procedures for hire and sales contracts, purchase orders, stock transfers, asset administration, are adhered to.
- Liaise with the warehouse to ensure equipment required for hire is available.
- Co-ordinate Drivers to ensure equipment is delivered and collected from customers on time and efficiently.
- Ensure all deadlines are met in relation to reporting of information.
- Work within the Health & Safety policy of the company to ensure safe working practises.
- Maximise consumable sales opportunities at every opportunity.
Salary:
Up to £28,000 depending on experience.
Hours of work:
Monday to Friday 8am to 4.30pm.
Requirements for the role:
Having your own transport is a must due to our clients remote location.
The ideal candidate would have previous experience within the Hire Desk industrty, but training will be provided for the right candidate.
Excellent Customer Service skills is essential.
The role is full time and a permanent vacancy.
Please upload your CV to the advert and shortlisted candidates will be contacted for an initial telephone screening.
Customer Service
Hire
Hire Desk
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