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Network Management Technician

Job Description

Thrive Oldham are recruiting a Network Management Technician in the Leicestershire Area

Corporate Responsibilities


To ensure that the services are delivered for the benefit of the people of Leicestershire.


To maintain positive and cooperative working relationships with customers and colleagues within the team and across the service.


To ensure activities are delivered in the most efficient and effective manner as possible.

Service Responsibilities


To collate and provide information related to the network management and associated activities and events. Support liaison with wide-ranging stakeholders to manage enquiries, requests for information, negotiation and disputes.


To support the Network Officer in their coordination duties (as required) to assess and authorise works notifications; applications for a permit, and associated permit-variations, for registerable activities; NRSWA licence applications; and permit or licence applications, not received via the Electronic Transfer of Notifications (EToN), into the Street Works Register.


To authorise requests for private Street Works license, such as NRSWA Section 50 & 171, and issue licenses in accordance with agreed process and procedures.


To support the Councils management of the Highway asset and associated network data and controls for the efficient and effective use of the network.


To support the NRSWA Inspector in the carrying out of inspections on the network, including the provision of information and any subsequent action, including improvement notices or sanctions.


To support the monitoring of progress and satisfactory conclusion of any remedial works and report any non-compliance to the Network Officer or Street Works Inspector (as appropriate) for further action.


To manage the administration and processes for the payment of fees and charges, and other associated costs applied by the Network Coordinator and NRSWA Inspector.


To support the governance and processes associated with the collation, analysis and dissemination of data on the performance of the Network Management to deliver an efficient (operations) and effective (objectives) network management service.


To support the control of traffic within Leicestershire and ensuring the correct traffic management provisions are in place to facilitate both effective network management and safety to those undertaking works and the road user.


To work effectively without supervision, within prescribed policies and guidelines to meet defined needs and targets


To ensure the effective and efficient provision of appropriate customer focused, high quality services as part of their role in accordance with County Council policies, Government and legislative requirements


To ensure all information received is EToN compliant


· NVQ3 or equivalent, i.e. BTEC in Civil Engineering or A-Levels A-C in relevant subjects,


· Extensive demonstrable experience as identified below, and

  • Evidence of continued learning and development


  • Demonstrable evidence of the skills and experience as outlined below, together with a commitment to attain the essential qualifications


  • Working in an engineering setting, including design, management, maintenance or administrative processes in relation to highways infrastructure
  • Working in a commercial environment and delivering projects and programmes to time, quality and cost
  • Liaising with customers / clients using a variety of methods
  • Experience of accurately capturing, storing and retrieving information to meet customer and organisational and needs
  • IT in a design office/ business environment including Microsoft Office or equivalent software
  • Interpreting and writing technical and non-technical reports and providing technical advice or drawings
  • Engagement with customers, including attending and producing materials for meetings and exhibitions
  • Problem investigation and assessment


  • Knowledge of current highways legislation relevant to the service area
  • CDM regulations
  • Knowledge of current highway design standards, construction techniques, asset management principles or maintenance standards

Skills and Competencies:

  • Good verbal and written communication skills
  • Good organisational skills and the ability to prioritise work
  • Good IT skills, including the ability to learn the use of service specific systems and software
  • Ability to interpret maps, plans and engineering drawings

Other Requirements:

  • Ability to travel to locations across the County as required
  • An understanding of, and commitment to Equal Opportunities, and the ability to apply this to all situations

Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of the Equality Act 2010