Thrive Group are delighted to be working with our company based in Bath who are actively looking to recruit a Service Manager to join the team on a permanent basis.
What you will be doing:
As an experienced Service Manager to join our busy and successful team at a leading motor dealership in Bath. You will provide exceptional customer service ensuring a positive experience for every customer.
- Maximise departmental performance in line with market potentials through the sale of labour, parts and materials.
- Plan the optimum utilisation of the workshop capacity.
- Carry out recall programs and procedures as per manufacturers guidelines and recommendations.
- Ensure the highest possible standard of workmanship within the workshops and to ensure that all work is completed on time and to customer satisfaction.
What you will need to succeed:
- Previous experience in a customer service role, ideally from a motor trade background.
- Strong communication skills, both verbal and written
- Ability to handle difficult or irate customers with professionalism and empathy.
- Basic mechanical knowledge to assist with troubleshooting customer issues.
- Proficient in cash handling and point-of-sale systems
- Excellent problem-solving skills and ability to think quickly on your feet
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
What you will receive in return:
- £45,000 per annum + Company car
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
What you need to do next:
If this position sounds of interest and you would like to be considered. Please email on sarah.elliott@ thrivegroup.co.uk or contact me on 01225 632666 to discuss further.
Thrive group are acting as an employment agency with respect to this vacancy.
If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
INDTRO
