Transport Assessor

Job Purpose

To assist in the assessment and delivery of safe, effective, efficient and legally compliant passenger transport services; including for service users with disabilities.

Main Duties and Responsibilities

1.

To ensure that the services are delivered for the benefit of the people of Leicestershire.

2.

To maintain positive and cooperative working relationships with customers and colleagues within the team and across the service.

3.

To ensure activities are delivered in the most efficient and effective manner as possible.

4.

Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies.

5.

Use relevant information and/or seek new information on a child's mainstream or Special Educational Needs education and individual circumstances to determine whether or not they are eligible for home to school transport in accordance with the policy.

6.

To communicate assessment outcomes to parents / carers, schools, colleges and internal staff.

7.

Maintain up to date and accurate records and assist in the development and collection of data and statistics relating to all service users.

8.

Annual re-assessment of children's continuing eligibility, particularly as they move from primary to secondary and secondary to FE/Sixth Form Colleges.

9.

Responding effectively to queries from parents, schools and colleges regarding eligibility.

10.

With senior staff, plan and manage the annual review and re-allocation of school transport in the period leading up to each autumn term.

11.

To prepare reports for senior officers where families have requested a review of a decision. To assist in the Council's appeal's process including researching appeals, preparing appeal documentation and managing the process of both Stage 1 and Stage 2 (panel hearings) appeals.

12.

Assist senior officers in the planning and delivery of efficiency savings without undermining service quality.

13.

To promote the duty of care around passenger transport provision, including Health & Safety considerations through the extensive use of a risk assessment process.

14.

To complete and review every aspect of passenger transport risk assessments and development of travel plans for service users. To develop and implement continual improvement of the same.

15.

To take an active role in resolving operational problems with SEN and social care transport with colleagues in the Contracts and Compliance team; including advising on risk assessments, potential solutions and informal training and advice for transport staff. This will include undertaking on-site visits, mainly at schools and social care venues.

16.

Assisting with liaison and notification of current standards with/to in-house fleet management and to external contractors.

17.

Assist with guidance on the usage, maintenance, audit and record management of specialist equipment for carriage of passengers on transport services.

18.

To advise on the appropriateness of venue specific transport arrangements (pick-up set-down, layout etc.) and complete risk assessments on the same.

19.

To ensure the effective and efficient provision of appropriate customer focused, high quality services as part of their role in accordance with County Council policies, Government and legislative requirements

20.

To be responsible for maintaining effective partnerships and working relationships with statutory, voluntary, private agencies and communities to promote and meet the Council's and Department's services and objectives.

21.

To work in accordance with the departmental business planning process to drive continuous improvement in the delivery of Departmental and Service outcomes; reporting on progress as required. To assist in developing/maintaining business processes.

22.

Such other duties as required by the Team Managers commensurate with the duties of the post.

Special Factors

· The nature of the work may involve the jobholder carrying out work outside of normal working hours.

· The nature of the work may involve the jobholder carrying out work at different locations than their designated base.

· The jobholder may be required to attend, from time to time, training courses, conferences, seminars or other meetings as required by his/her own training needs and the needs of the service.

· Expenses will be paid in accordance with the Local Conditions of Service.

£13.70 per hour

7.4 hours over 5 days