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Outbound Calling Executive

Job Description

Outbound Calling Executives are required for our client working at the fabulous newly built Business Park in Frome. They are looking for immediately available candidates to join their busy and friendly team. The location also has an onsite café and gym.

Do you enjoy speaking to people?

Are you self-motivated and a strong communicator?

Are you confident speaking on the telephone?

If your answer is yes, then this could be the job for you!

Our client offers personalised telephone contact services to high profile membership organisations, to reach out and speak to their members on their behalf.

You will primarily be working on a wide variety of client campaigns, responsible for making and receiving calls, sending emails, updating records and on occasions taking payment details.

You will preferably have the following, although not essential:

  • Excellent communications skills with a clear confident telephone manner
  • Good IT skills and to be confident in Microsoft Outlook and Excel
  • A positive attitude and be self-motivated to deliver a high quality of work
  • Great attention to detail
  • GCSE grade C (or equivalent) in Maths and English

This is a fantastic opportunity for someone who loves talking to a wide range of people in a busy working environment and where no two weeks are the same!

Previous experience in an outbound calling role would be great to see but not essential, as full training and support will be given.

This is a full-time position (37.5 hours per week) to be worked within our opening hours of 9am-7pm Mon-Thu, 9am-5pm Fri and 10am-4pm Sat, on a fortnightly shift pattern. Your core working hours will be 9am-5pm two or three days a week, 11am-7pm two days a week and every other Saturday 10am-4pm. NB: When your shift includes a Saturday, you will have a day off within the same week, so you are working for no more than 37.5 hours over five days. You will also be given the opportunity to work additional hours at busy times.

You must be available to work for a minimum of three months, at which point the position will become permanent for the right applicants.

Thrive Group are acting as an employment agency in relation to this vacancy.