Thrive Group are delighted to be working with our client in Frome who are actively seeking to engage a Production Administrator to join on a permanent basis. This is an exciting opportunity Market Leader in their products and sector.
What you will be doing:
Working in a FMCG environment, you will be the first point of call for customers contacting the company with quality issues and investigating any complaints.
- Logging, investigate complaints.
- Responding to complaints in the set time frame
- Site and customer KPI reports
- Check daily production record and raise any issues.
- Artwork and packaging control
- GMP and Quality Audits
What you will need to succeed:
- Previous in a quality driven / production environment.
- Good attention to detail and experience of dealing with customer complaints.
- Knowledge of basic food safety
- Very Good knowledge and understanding of Excel.
What you will receive in return:
- £24,000 per annum
- Monday to Friday 08.30AM to 17.30AM
- Company pension 6% employer contribution
- 25 days holiday + Bank holidays
- Company sick pay
- 4 x Death in Service
- Wellbeing initiatives - Free flu jabs, free eye tests, £90 contribution to prescription lenses
What you need to do next:
If this position sounds of interest and you would like to be considered.
Please email Sarah at Thrive Group on sarah.elliott@ thrivegroup.co.uk or call 01225 632666
Thrive Group are acting as an employment agency in relationship to this vacancy.
If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
INDTRO
